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Benefit e-forms save money and improve customer service at Torbay Council

This video demonstrates how the e-forms from IEG4 are streamlining benefit claims and more than halving processing times.

Hampshire CC boosts efficiency with secure flexible working

This video looks at how Hampshire County Council has worked with Juniper Networks to implement a secure remote access solution called Hantsnet Passport. The passport system has reduced the need for travel and substantially saved on office space by enabling staff to work from home and multiple office locations.

How to save money through digital inclusion

In this interview, Tristan Wilkinson, Director for Public Sector at Intel discusses how increasing digital participation can improve efficiency and reduce costs.

Boosting public sector efficiency through cost effective e-learning

This short video looks at how Learning Pool, the UK’s the largest public sector learning community, can help organisations boost efficiency and build capacity with innovative and cost-effective e-learning.

Greater efficiency and better customer service with electronic information management

In this interview Adrian Butcher, Director for Value Engineering at Open Text, advises councils on the areas where they can drive most benefit from electronic processes and how to realise short-term savings, for example by supporting greater flexible working.

Mobile computing innovations to transform efficiency of community workers

This video looks at the cutting-edge innovations from Panasonic that are enabling community workers to perform even more tasks while mobile.

Councils save millions with greener printing solutions

In this interview, Andrew Hall from OKI Printing Solutions advises on the low and no cost changes to printing practices that can save councils cost and energy. He also advises on the impact of replacing expensive, outsourced printing with printing in-house.

Hounslow Council transforms efficiency with new data centre

Hounslow Council has achieved a vast improvement in efficiency and public services since undertaking a transformational refurbishment of their data centre.

Reducing local government IT spend by 85% with Open Source

With local government IT spend hitting record levels, Phil Andrews, UK Director for Red Hat discusses how Open Source software can contain the cost of IT projects by around 85%.

Managing increased IT security regulation in economic downturn

With constrained IT spending in the economic downturn but demand on services greater than ever, councils cannot afford to risk the huge financial penalties associated with data loss and internet attacks.

Three councils streamline benefit claims with intelligent e-forms

Arun District Council, North Tyneside Council and Wealden District Council have significantly reduced the time taken to process benefits applications with an intelligent electronic application form.

Engaging communities through high-speed broadband

At the recent Cabinet Office's Tower 09 Conference, Minister for Digital Engagement Tom Watson highlighted the importance of embracing digital technology in order to keep delivering the best public services. In this interview, Richard Steel, President of Socitm, shares his vision for a digital future and advises on how effective collaboration between Councils and the private sector will ensure digital engagement within Communities.

Socitm: Driving ICT professional development – Rose Crozier interview

Rose Crozier, Vice President of Socitm discusses how Socitm is challenging perceptions of the ICT profession as a technical discipline and promoting it as a supporter of innovation and business goals.

Socitm: Adding value to ICT and related professionals – Adrian Hancock interview

Socitm’s Managing Director Adrian Hancock discusses his vision for the society and how ICT and related professionals can benefit from Socitm’s range of professional development schemes and networking opportunities.

David Smith (ICO) on preventing data breach fines of up to £500,000

In this interview David Smith, Deputy Commissioner for the ICO and Paul Walker, Product Specialist for Informatica discuss how automated solutions can dramatically reduce the risk of data breaches by ensuring sensitive information is properly stored and automatically removed when it should be.

Transforming ICT efficiency in local government

In this interview, Tim Hearn, Director for Public Sector at Juniper Networks outlines the scale of the challenge and demonstrates how partnerships, shared services and the simplification of ICT infrastructure are all key to improving service efficiency.

How e-learning is saving local government millions of pounds

This video looks at how Lincolnshire County Council has greatly benefited from being a member of the Learning Pool community through collaborating with other local authorities and adapting low cost, high impact learning solutions without reinventing the wheel.

Electronic records boost efficiency and save money in Trafford

This video looks at how the Dart electronic document management system from Plumtree is supporting a “no notes” initiative in Trafford.

Councils save hundreds of thousands of pounds with Open Source

This video explores how Linux IT has helped councils save hundreds of thousands of pounds with Open Source and enabled the Health Protection Agency to save money and improve its IT efficiency.

Why social media is essential for councils: the Twitter Gritters Report

In this interview, Helen Williams, Socitm Insight Associate rounds up the findings of Socitm’s recent ‘Twitter Gritters’ report on how councils used internet sites to inform citizens about service disruptions during the bad weather conditions this year.

Mobile computing transforms efficiency of community workers in North Lincolnshire

This video looks at the massive impact of mobile working in North Lincolnshire and how a new convertible laptop from Panasonic – the CF-C1 – is set to make the community worker the most efficient yet.

Camden Council improves efficiency of IT projects with Open Source

Camden Council is driving efficiencies and cost savings since adopting Open Source software from Red Hat. Open Source has freed the council from expensive software licenses and enabled them to test IT projects at minimal cost before rolling out to the rest of the organisation.

Socitm: Shaping the vision for better public services – Steve Palmer interview

Steve Palmer, President of Socitm talks about Socitm’s recently launched Council of the Future project which aims to spark the debate on how IT can drive better, more efficient public services.

Imperial College London overcomes spam and phishing threats with email security solution

To protect staff from an increasing volume of unwanted spam and malicious emails, Imperial College London has successfully introduced a powerful email security solution and achieved unprecedented control over unsolicited email content.

Birmingham City Council's transformation programme to deliver £1bn savings

Birmingham City Council is delivering the largest and most ambitious Business Transformation Programme of its kind and is set to achieve over £1 billion cashable savings within 10 years.

Socitm: Leading policy and representing members – Martin Ferguson interview

Martin Ferguson, Head of Policy for Socitm explores how Socitm is strengthening its policy position on a range of important issues, from the current financial pressures to climate change and Digital Britain.

Socitm: Promoting information assurance to achieve transformation – Mark Brett interview

Mark Brett, Head of Information Assurance for Socitm explains why information assurance is imperative if the public sector is to realise the benefits of sharing information electronically.

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